Hi, I'm Ashleigh
I'm a qualified therapist, private practice owner and specialist business support provider for therapists and therapy organisations.
I've experienced private practice from both sides — sitting in the therapy room and dealing with everything that happens behind it.
And I know that running a therapy business can sometimes feel like having several jobs at once.
-
Therapist.
-
Administrator.
-
Receptionist.
-
Bookkeeper.
-
Website manager.
-
Marketing manager.
-
IT department.
And sometimes, all of the above before you've even had your first coffee - That's why I created Business Support Team!
I wanted to provide something more specialised than a traditional virtual assistant service.
I understand the therapy sector.
I understand the importance of confidentiality and professional boundaries.
I understand the client journey.
And I understand the practical realities of running a private practice or therapy organisation.
I've also spent years working behind the scenes supporting therapy businesses with the things that make a practice actually function.
I don't just look at the task. I look at the bigger picture.
One of the things I enjoy most about business support is figuring out why something isn't working.
Perhaps you're spending hours doing something that could be streamlined.
Perhaps your systems don't talk to each other.
Perhaps enquiries aren't being followed up consistently.
Perhaps your practice has grown but your administration hasn't grown with it.
Or perhaps you've simply reached the point where you can't keep doing everything yourself.
Sometimes you need someone to complete the task.
Sometimes you need someone to say:
"There might actually be a better way of doing this."
That's the kind of support I aim to provide.
Who I work with
Business Support Team supports professionals and organisations working across:
-
Counselling
-
Psychotherapy
-
CBT
-
Psychology
-
Couples therapy
-
ADHD coaching
-
Mental health
-
Neurodevelopmental services
-
Coaching
-
Therapy organisations
Based in Scotland, I work remotely with clients across the UK.
A practical, personal approach
I don't believe business support needs to feel corporate or complicated.
I want the people I work with to feel that they have someone reliable in their corner who understands their business and genuinely wants to make things easier.
Whether you need help setting up a new practice, managing an established one or supporting a growing organisation, I'm happy to have a conversation about what you need.
Qualifications
-
ADHD Coaching certificate
-
Digital promotion for business
-
Diploma of higher education in Computing and IT
-
Diploma in Counselling & Groupwork (A CBT approach)
-
Certificate in couples work - Integrative approach
-
Certificate in couples work - Transactional Analysis
-
Counselling people towards behavioural change (COSCA Validated)
-
Certificate in online and telephone counselling
-
COSCA Counselling Skills certificate
-
BSc (honours) degree in Psychology (2.1)
Also GDPR trained, registered with ICO and hold relevant business insurance, a valid PVG with Disclouse Scotland and a valid DBS (England and Wales)
WHAT PEOPLE SAY
Clinical Psychologist
I was feeling overwhelmed by the constant flow of admin tasks, replying to emails, raising invoices, chasing payments. This was pulling me away from clinical work. Hiring Ashleigh was the best decision I made for my practice.
Clinical Psychologist
Ashleigh manages scheduling, client follow-ups, documentation, and general admin with care and confidentiality. As she is also a therapist she has strong understanding of the sensitivity required in a mental health setting, and always communicates with empathy and discretion.
Psychology & Assessment clinic
Ashleigh has been a huge asset to our business since starting with us. She is highly organised, efficient, and reliable. She is thoughtful and personable with clients, which makes communication friendly and welcoming. Ashleigh's business support helps us to focus on valuable clinic time. Her support is consistent, professional, and dependable, she is worth her weight in gold!
Marriage counselling organisation
Ashleigh is the ultimate VA she is adaptable and supportive of the needs of our company. We are so blessed to have found her. She always offers ways to improve our admin function to be more productive and professional. What makes her so special is her ability to see the bigger picture. She is assertive calm, honest and always fair. The function of the VA support we have had in the past was good as the service always done what we asked which was ok but Ashleigh joins you at your point of need and always helps with whatever situation you present. Although Ashleigh is in high demand from other clients it always feels we are her only client. This is a unique and highly effective service. I would have no hesitation in recommending. if you find her you are lucky and safe in her very capable hands.